If your Airpods keep cutting out frequently when you are playing music or any other audio, then there are a few things you can do to fix the problem. No one wants their music or podcast to cut out in the middle of a good part. And you have paid a lot of money for your Airpods, so it’s also essential for you to make sure they function correctly.
Playing music on your Airpod and the sound cutting out all of a sudden can be pretty annoying. In this write-up, we will look at causes that might have caused this problem, as well as some techniques you could use to fix it yourself.
So, Why Do My Airpods Keep Cutting Out Music?
There are a lot of reasons that can cause this problem. First, let’s look into Bluetooth interference. I’m sure you’ve had the experience before where songs will pause for no reason, and it’s frustrating when they refuse to come back on after 10 seconds or so.
If you’re using your Airpod device in an environment with Bluetooth and Wi-Fi, the device can disconnect. This can happen because of interference from both frequencies operating at 2 GHz, which causes problems when they collide with each other! Another possibility is that there may be some outdated software installed on either one or all devices involved.
With iOS 12, you may need to upgrade your device if it is running an outdated version. You can find updates on Apple’s site for the most recent patches that will help fix this issue with disconnection errors and more!
Airpods have been getting a lot of attention as one of the most popular products on earth. They’re great for listening to music and talking on Skype with friends, but what happens when you lose your connection? It’s like someone shuts off an airplane: annoying.
Maybe there is something wrong with mine, or they need new ones because every time we try, these things disconnect during use, making them almost useless unless we want people contacting us through voice chat (which usually takes too long). Still have an issue, then just follow our steps below.
Fix Airpods keep disconnecting during calls and music
Before we get into all the different things you can do to help fix your Airpods cutting out the issue, it’s helpful to try some basic troubleshooting steps. Some of these are simple explanations that might not solve your problem at all but feel free to try them, and they probably won’t hurt anything:
Do you have a case on your AirPods? Sometimes the patient will block the Bluetooth signal to your headphones, causing you to get cut off. You can either take them out of the case or if you want to keep them in there, try moving it around until you’re able to get a clear signal.
Is your Airpods too far away from your device? If a lot disconnects them, this can cause a loss in signal. Try moving your AirPods closer to your device, or try taking them out of the case and putting them back into your ears.
Is there anything metal between you and your device? If so, try moving away from that object because it might be blocking the Bluetooth connection. Sometimes Bluetooth does not travel through metal very well.
Are you in a location with lots of other wireless signals? Sometimes this can cause your audio to cut out because the Bluetooth mix gets too complicated for your devices to process. If you’re experiencing issues, try going somewhere that has less wireless traffic.
How about other Bluetooth-connected devices? Are there other devices like speakers or headphones nearby that might be using the same frequency as your AirPods? If so, try turning those devices off to see if it helps with your issue. Sometimes wireless interference can cause a problem.
What you have just read are some of the most common fixes that work for people experiencing problems with their Airpods cutting out. If these do not help you, then you should continue to the next section of this article.
What do I do when my Airpods keep cutting out music?
There are a couple of things you can do to fix Airpods keep cutting out the music issue. One thing that will work is following these simple steps:
Solution 1: Forget and Repair the Airpod
You may have to disconnect the Airpod from the sound source and try repairing it again. This solves most of the time! To do this, follow these steps:
- Step 1:Go to your Phone and Navigate to Setting, and tap ‘Bluetooth.’
- Step 2:To start pairing your AirPods, look for the ‘I’ icon next to their name (you can find it on the list of devices). Tap this and follow the instructions on the screen!
- Step 3: Click on the ‘Forget this device’ option.
- Step 4: Restart the iPhone and then repair the Airpods.
Note: Go to Settings > Pair New device & Keep Alive: This is very important so that they don’t get disconnected from each other when not in use or if there’s interference nearby (like someone else trying out their music). It takes less than 5 minutes once everything goes according to ́to plan’.
Solution 2: Turn off Automatic Ear Detection
Automatic Ear Detection is an excellent feature that helps you know when your Airpod earpiece is in or out. But the automatic ear detection feature can sometimes cause problems, especially if it doesn’t work correctly. So if your pod isn’t detecting when you put them in your ear or detect a faint tone from the mic, then follow these steps to turn off this extra function:
- Step 1: Go to Setting on your ios or android device and tap on the ‘Bluetooth’ Setting.
- Step 2: To start pairing your AirPods, look for the ‘I’ icon next to their name (you can find it on the list of devices). Tap this and follow the instructions on the screen!
- Step 3: Click on the ‘Turn off Automatic Ear Detection” button.
- Step 4: Restart your iPhone and try to start playing a song again.
Solution 3: Reset the Device
If all the above steps fail, you can try resetting your device. Reset instructions are as follows:
- Step 1: Go to the Setting on your iPad or iPhone, click on General and tap on the Reset button.
- Step 2: Tap on the ‘Reset all setting’ button.
- Step 3: Enter your existing password.
- Step 4: Now tap on the ‘Reset all Settings’ button that will appear in the pop-up box
- Step 5: Now tap again on the ‘Reset all Settings’ to confirm the Reset.
- Step 6: Now, it will Restart the device.
- Step 7: After that, try to Re-pair your device and try playing the sound/music again.
Solution 4: Reset the AirPod
If resetting your iPhone or sound source doesn’t solve your issue, then it’s time for a factory restore. Follow these simple steps:
Restoring AirPods is pretty straightforward and can be accomplished by following this guide if things go wrong during setup.
- Step 1: Place the Airpods in the charging case properly and leave the lids open.
- Step 2: Find the “setup” button at the back of your charging case and hold it down for 5 seconds. You’ll notice a blinking amber light!
- Step 3: Now, Close the lid of the Airpod charging case.
- Step 4: Now, go to Setting and tap the ‘Bluetooth’ option.
- Step 5:To start pairing your AirPods, look for the ‘I’ icon next to their name (you can find it on the list of devices). Tap this and follow the instructions on the screen!
- Step 6: Click on the ‘Forget this device’ option.
- Step 7: Restart the iPhone and then repair the Airpods.
Solution 5: Sign Out of Apple iCloud
That is the best way to fix this issue. To complete your task follow these steps:
- Step 1: Go to Settings on your iPhone and tap on ‘Apple ID’
- Step 2: Scroll down the page until it shows the “Sign Out option. Simply tap on the ‘Sign out of iCloud” button.
- Step 3: If prompted, then enter your Apple ID password.
- Step 4: After that, Tap on ‘Sign out’
- Step 5: Tap again ‘Sign out’ to confirm.
- Step 6: Now, Restart your iPhone and try signing again.
Solution 6: On Mac, Change the Input and Output
If you are using a Mac device, change your input and output sound to Airpod. To do this, follow these steps:
- Step 1: Go to “Setting Preference” on your Mac and Tap on the ‘Sounds.’
- Step 2: Select the “Output tab” at the top right-hand corner of the screen and click on “Airpod”
- Step 3: Tap on the Input tab option and select Airpods
- Step 4: Now, Try playing music/songs from the Mac device.
Features of Airpods:
- The Air pods are wireless.
- It takes 3 hours to charge fully.
- You enjoy 5 hours of battery life with them on.
- It is one of the great gifts for your loved ones.
- For Apple devices users, the setup is automatic.
- They are perfect for runners, bikers, or any other sport activity.
- The sound is so comfortable that it feels like you listen to music in your living room.
- You can listen to music throughout the day without having to worry about losing connection with your device due to its tiny size.
- With just a tap, you can activate Siri and handle phone calls hands-free(including listening to music).
- The design is super simple that it will never distract you from what’s most important – enjoying life! You can use them when you are doing housework, cooking, washing dishes, etc.
- It has multi-connectivity features that enable pairing with all of your Bluetooth-enabled devices at the same time.
- They are designed for minimal sound loss, so everyone around you can hear what’s playing. You get full access to Siri through these Airpods by double-tapping its sides.
- They cancel outside noise while producing powerful sound with deep bass quality in precise musical detail in every note.
- They are also tiny, lightweight, and don’t have a wire connecting the two earpieces.
If you are looking for some accessories to go with your AirPods, there is an ever-growing list. These include:
1. Catalyst AirPod Case
|Compatible Phone Models||AirPods|
|Special Feature||Water Resistant|
- This AirPod Case is a great way to protect your Airpod from things like rain, snow, or dust.
- The lightning port is easy to access, and it has a smart design.
- The AirPods case is a waterproofed 3.3ft and will protect your Apple ear pods from accidental fall of up to 4 feet in height.
- This case is made of the best materials, with its light silicone exterior and heavy-duty polycarbonate body.
- The catalyst waterproof phone cover has an elegant design that will not only protect your device but also make it look stylish.
- The Airpod case has a detachable carbineer that makes it easy to assess and also provides extra security against loss or theft, so your valuable investment is safe.
2. Twelve South AirSnap Pro
|Item Dimensions (LxWxH)||4.75 x 2.5 x 1 inches|
|Item Weight||18.14 Grams|
Airsnap is a sleek leather bag for your Airpod that has the following features:
- The AirSnap supports the latest wireless charging technology.
- It is made from premium leather with a soft fleece lining to keep your AirPods safe.
- It has a secure closure that keeps the Airpods secure, and there is no annoying velcro flap.
- It is easy to snap on and remove from your Airpods, just like a jewelry bag, and it comes with a removable cord to hang anywhere.
- The quality of this leather case can be felt as soon as you take it out of the box.
- It is made of high-quality leather, and this case will protect your AirPods from impacts.
- The Strong Snap closure features of this bag will keep your Airpod secure as you move along.
- The Airsnap comes with an S-clip that keeps the hose attached to either your backpack or bag. The clip can be easily removed for quick access when you need it.
- I like that this case has a nice bottom cut-out to make it easy for me to charge my AirPods without having them hanging out of the bag.
- The AirSnap case is designed in such a way that the pairing and status light is visible when your Apple AirPods are in it.
How do I stop my wireless earbuds from cutting out?
If nothing we have talked about so far has helped you with your Airpods cutting out, then it’s time to move on and try some more complex fixes. These might take a few minutes to complete, but they are worth trying out if you really want to be able to listen to music on your Bluetooth headphones or earbuds.
1. Power Cycle Your Device
This can seem like common sense, but many people forget that sometimes they need to turn their iPhones (or other devices) off and back on again. This will ensure that all running processes and connections are shut down before powering up fresh and ready to use again.
When we’re about Bluetooth connectivity issues, this is a great step to ensure that no problems are being caused by your device. On the iPhone, hold the Sleep/Wake button until Slide to power off appears on the screen. Swipe right to turn it off. Once it is powered off, press and hold the Sleep/Wake button again until you see “Hello” appear on the screen before powering up fresh and ready for use again.
2. Check Your Airpods For Water Damage
If you wear wireless earbuds or headphones outside or while working out, then they are likely to pick up at least a little bit of sweat from time to time. If this happens, then there is a chance that your Airpods have been affected by water damage- even if they were never submerged into water.
According to Apple’s website, you can tell that they are damaged by looking at the indicator light on your headphones. If it is red, then the Airpods have likely been affected by some moisture. This doesn’t mean that they won’t function properly, but it does make it more likely that any issues with Bluetooth connectivity are due to this type of damage.
To check if your earbuds are damaged, go ahead and press the button on the back of each headphone case to turn them off for around 15 minutes before turning them back on again to see what color the LED status light appears in when powered up again. If it flashes green briefly, then they work normally after being turned off, and there is no water damage. However, if it comes on red, there is likely a problem with the earbuds, and you should reach out to Apple Support for help.
3. Reset All Settings to Fix Airpods Cutting Out
Time to take some deep breaths because this one can be a big hurdle if you aren’t used to messing around in your iPhone’s settings menus. If you have tried all of the basic solutions and they haven’t fixed your issue, then it might be time to reset all of the device’s settings back to their factory defaults in an attempt to reboot your connection with your wireless headphones or earbuds. To do this, go into Settings > General > Reset, choose “Erase All Content and Settings,” type in your device’s passcode to confirm, and wait for it to reset all of your settings.
4. Update iOS on iPhone to Fix Airpods Cutting Out
To get Bluetooth headphones or earbuds back playing music properly, another trick that could help is to check for any available updates for the iOS operating system on the device you are trying them with. If there are no updates available, then make sure you have updated iTunes before trying this step as well because sometimes an update can be downloaded through there instead of over-the-air via the iOS settings menu.
To check for updates in iTunes, simply select “Check For Updates” from the “Help” menu at the top of the window before installing anything that pops up once you’ve clicked it. You can also skip this step and go straight to updating iOS over the air. To do that, go to the Settings page for your iPhone and select “General” followed by “Software Update.”
5. Reset Network Settings on iPhone to Fix Airpods Cutting Out
If the above steps don’t work, then it might be time to find out if there is a problem with how your iPhone is connecting with your wireless devices. As we mentioned before, another common cause of problems like this is having Bluetooth turned on but not paired with anything or certain settings enabled for other connections such as Wi-Fi calling or Personal Hotspot.
You can start troubleshooting connectivity issues by going into Settings General > Reset and choosing “Reset Network Settings.” If there are no updates available for iOS, then this should fix the problem, and you can pair your devices again as usual by going to “Settings” -> “Bluetooth” on your iPhone.
6. Put Airpods into DFU Mode to Fix Airpods Cutting Out
If all else fails, then there is a good chance that your Airpods have been affected by some sort of software issue that could be fixed by putting them into Device Firmware Update mode. If you aren’t familiar with DFU, it basically puts your device in a state where iTunes doesn’t load anything from it until it’s allowed to by using specific instructions from Apple. This makes it simple to restore an operating system but keeps everything else on the device intact.
To put your Airpods into DFU mode, hold down the button on the back of each earbud’s case for at least 15 seconds and then release only after seeing the status LED flash white briefly. If that doesn’t work, then try holding them down for around 30 seconds to a minute, and hopefully, you will end up with a single white flash followed by either five or ten red flashes, which indicates that they are in DFU mode now. Once that happens, connect them to iTunes directly rather than putting them into their case first because it can interfere with putting Airpods into DFU mode.
7. Replace Battery in Airpods Case to Fix Airpods Cutting Out
Even though it’s highly unlikely, the final trick that we recommend trying if everything else fails is to replace your AirPods battery. If you already know how to do this and have a pair of backup Airpods or similar wireless headphones or earbuds, then it can be done by following iFixit’s guide for replacing its battery.
Otherwise, give us a call at 800-726-4666, and one of our customer service representatives will be happy to help you get through this. We hope that one of these tricks works for you if you are having trouble with your Airpods or similar device cutting out music. These were all of the most helpful solutions that we had when dealing with Bluetooth connectivity issues on iPhone and iPod touch, and we hope that they can help you as well.
Conclusion – Why Do My Airpods Keep Cutting Out Music?
We really hope that one of the tricks above worked for you if your Airpods have been cutting out music because it’s a very frustrating issue to deal with on a device that is otherwise so great at staying connected with wireless accessories like Apple Pencil. We covered all of the things that we would do when troubleshooting something like this, but most of these steps should be helpful in most cases where Bluetooth is acting up on iPhone or iPad.
If none of them work, then there is a good chance that an Apple engineer will need to look into it since there could be some sort of problem with the operating system on your device rather than the accessories themselves. If you have any questions about this article or need some help with another issue on iPhone, iPad, or iPod touch, then feel free to give us a call at 800-726-4666. We are here 24/7 to answer your questions and help you through issues big and small.
Till then, stay safe, happy, and connected on all of your Apple devices!